Refund policy
Return & Exchange Policy
Customer satisfaction is important to us. If you receive a damaged, defective, or incorrect product, we offer a 7-day return or exchange policy.
Eligible Returns
You may request a return or exchange within 7 days of receiving your order if:
- You received the wrong product
- The product arrived damaged or defective
- The item is missing parts or unusable
Non-Eligible Returns
We do not accept returns or exchanges for:
- Change of mind
- Personal preference issues
- Used or damaged products caused after delivery
Return Conditions
- The product must be unused and returned in its original packaging.
- Proof of purchase/order number may be required.
- Our team may ask for images/videos for verification before approving the return.
Refunds & Exchanges
- Approved exchanges will be processed after product inspection.
- Refunds (if applicable) will be processed through the agreed method after approval.
For any support regarding your order, please contact our customer support team through our official channels.